Gender-Based Violence Caseworker

Job Description


Job Title: Gender-Based Violence Caseworker

Working Station:        District Khairpur Mirs

Reporting to:              Project Manager


Position Requirements:

  1. Mandatory (Qualification and Experience)
  2. Masters or equivalent (minimum 14 years’ education) degree in gender studies, Education, Social Science, International Development, Humanitarian Studies, or a related field from HEC recognized University.
  3. Only for women with a minimum of 02 years of experience working for development programs with gender department as a key area.


  1. Main Responsibilities
  • GBV Caseworker will be responsible to provide quality GBV case management services to the GBV survivors by following the interagency GBV case management guidelines. She will also be responsible to uphold the GBV guiding principles and the survivor-centered approach in case management. She will ensure at all times a women-, girl- and survivor-centered approach throughout all activities and services and that the team provide in the women and girls Centers and safe spaces; this includes ensuring confidentiality of survivors, and respect for their wishes and decisions.
  • Provide age-appropriate GBV case management, including assessment of women and adolescent girl’s needs; provide emotional support, basic, crisis counseling (and in some contexts further individual counseling); safety strategizing and risk assessing; development of action plans; support in pursuing services and support; safe, confidential and appropriate referrals in-line with the formal GBV referral pathways; providing discretionary assistance (such as transportation, dignity kit items, urgent medical cost) if in-line with internal protocols and eligibility criteria to meet most urgent needs.
  • Support to conduct psychosocial/ group support activities with women and adolescent girls to meet the emotional needs of survivors, build support networks among women/girls, and promote social integration of survivors and other diverse women.
  • Ensure proper documentation and confidential submission of reported GBV incidences through the utilization of GBVIMS case intake, action, follow up and other case management forms appropriately.
  •  Maintain detailed and confidential case files, ensuring they are carefully and safely stored in the in-line with the Case Management Protocol, data protection protocols, and safety and ethical standards on GBV information management.
  • Working with the team, regularly advocate for the provision of life-saving medical care including clinical management of rape, SAC, PAC, family planning and other SRH; and where available and of quality, work in close collaboration with the health service near the WGSS or mobile space to ensure women and girls have safe, discrete and confidential access to/from the WPE and health services via agreed upon safe and confidential referral procedures.
  • Follow GBV guiding principles of respect, confidentiality, and safety/security, and non-discrimination while providing services to women and girls.
  • Monitor how the GBV referral pathway is working through making direct follow-ups with other organizations that are providing services to survivors
  • Conduct ongoing focus group discussions with women and adolescent girls to inform program activities; and working with the WPE team in the Center to ensure response to the evolving needs of women and girls and their communities.
  • Complete monthly activity reports, according to guidance provided by the WPE Officer.
  • Coordinate with all relevant stakeholders for effective case management.
  • Any other task assigned by the supervisor


  1. Knowledge, Skills, and Behaviour
    • Understanding of case management forms.
    • Demonstrated experience in providing GBV case management.
    • Clear understanding of and interest in the well-being of women and girls, and supporting their healing after the experience of violence.
    • Understanding of the impact and dynamics of men’s violence against women and girls, and a strong interest in working on women and girls’ protection and empowerment.
    • Ability to discuss sensitive issues with respect and empathy
    • Ability to maintain confidentiality and respect for clients at all times.
    • Good working knowledge of English and Urdu languages; Pashto language is desirable
    • Works well in and promotes teamwork, flexible, able to handle pressure well, and strong communication skills
    • Ability to react to emergency situation and trouble-shoot crisis situation as needed
    • Knowledge of Microsoft word and excel
    • Willing to travel to field sites as required.
    • Belief in and understanding of gender equality, women's rights and empowerment